A New Way to Request Road Service from AAA

Here’s a situation with a familiar ring to it - it’s a hectic morning and you’re already running late for work. You barely have time to grab your keys and coffee before hurrying out to your car in hopes of avoiding rush hour traffic. Then you realize your car won’t start. Or perhaps it’s the end of a long day at the office and you’re finally heading home only to find one of your tires has gone flat in the parking lot.

You’re in good company. Believe it or not, nearly 35 percent of all road service calls received by AAA are made from the home or office.

That is why AAA offers a more convenient way to request road service from the comfort of your own home or office - AAA Road Service Online. Technology, especially the Internet, is a big part of our lives. In fact, more than three-quarters - 78 percent - of all AAA members have Internet access and use it regularly. You can now do your banking online, buy clothes, book travel and even watch movies. So why not request road service with the same convenience?

By logging onto AAA.com, members can access AAA Road Service Online, where they are easily guided through the online request process. The same information is keyed in as when calling, including vehicle information, location and type of service needed. Shortly after the request is sent, members receive a confirmation email that includes an estimated time of arrival for the road-service provider.

Why request road service online? Because member information requests made online go directly to the dispatcher, the time it takes to request service online can be considerably shorter than by phone.This is particularly true in the winter months when call volume can be at its highest. Service time is further reduced as a result.

Get AAA road service with just click! Visit AAA.com the next time you need roadside assistance.